Project Assistant
Need a hand?
Message us for 24/7 help and advice. Alternatively, you can phone our Help & Advice team on 1800 011 006.
How it works
Message Us!
We can chat with you wherever you are. Cabot’s Project Assistant is located in the bottom right hand corner of our website. You can also use Facebook Messenger. If you’re instore or already have your product look for the ‘Project Assistant’ QR code to scan and chat to us directly or leave a message.
Speak to a Woodcare Expert
We have some very helpful woodcare experts ready to give you a hand with your woodcare related queries. They’re available from 8am - 9pm. If they’re not around, you can leave a message and we’ll get back to you.
Come back anytime and pick up your conversation
The conversation picks up where you left off, so you can come back and ask additional questions anytime throughout your project. If you’re talking to us through the website, you’ll just need to keep your page open. Think of our as your virtual assistant in your pocket.
FAQs
There are several ways you can message us:
On our website, in the bottom right hand corner
Through Facebook Messenger, by going to the Cabot’s Facebook Page.
Scan the Project Assistant QR code on your Cabot’s pack or instore to chat to us directly or leave a message.
Absolutely. You can share photos of the wood you intend on working on through the attachment function in the chat.
No, that’s the best part! You can start your project and come back at anytime with additional questions and pick up the conversation where you left off. If you’re talking to us through our website, you’ll just need to leave your page open.
You can message us 24/7. Our woodcare experts are available from 8am-9pm Monday to Friday. If they’re not available, you can still leave them a message and they’ll get back to you when they can.